Talk to someone now about the water on your lower level
Tell us what you see in plain words. Your call goes to an independent local provider who handles flooded lower levels, sump pump failures, ice dam leaks, and frozen pipes across Eagan and Dakota County.
- Say which level is wet: the walkout, the lower level of a split, or a main floor.
- Mention whether the sump pump is running, silent, or was never there.
- Say if the water came in during a storm, a thaw, or from a pipe inside the house.
- Mention an ice dam, a stained ceiling, or a wet exterior wall in winter.
- Say whether the main shutoff has been closed and whether power is on downstairs.
- Have the property address and a callback number handy, plus a garage or gate code if you use one.
- Call even if the carpet feels dry now and the lower level still smells like a wet basement.